- 1. Increase efficiency and accuracy-
- Eliminate paper-based process to improve staff productivity and accuracy of a delivery process.
- 2. Shipment tracking and proactive delivery updates-
- Real-time updates to make the information immediately available to involved parties when they need it.
- 3. Improve customer service–
- Customer feedback and queries can be answered quickly, ensuring high levels of service.
- 4. Increase cash flow and reduce costs-
- Generate accurate invoice immediately after distribution meaning earlier confirmed
deliveries, reducing the time to invoice, speeding up billing cycles and improving company cash flow. - 5. Reduce delivery disputes-
- Record digital signatures, photographs, customer feedback with timestamp, date,
and geo-stamp to quickly resolve customer disputes and manage claims for shortages or damaged deliveries. - 6. Reduce administration time-
- Send notifications to reduce customer follow-ups and speed up admin work required to key-in proof of delivery entries, calculate freight cost, etc.
